Frequently asked questions

How do I order?

You can place your order in two ways:

Online: Order online & pickup at Columbus Food Hall

In-Store: Visit Columbus Food Hall & order on our touchscreen kiosks

We’ll send you a text when your food is ready!

How do I pick up my order?

Come to Columbus Food Hall and follow the directions for pickup orders. Our pickup station is located inside the main entrance.

Do you offer delivery?

Our restaurants are available for delivery on all major delivery apps (UberEATS, Grubhub, Doordash, etc).

Do you have seating?

Our food hall is takeout & delivery only, so we don’t currently have any seating.

Can I order from more than one restaurant?

If you would like to order from more than one restaurant, please start a new order. Currently, we are not able to process multiple restaurants on one bill.

What does it mean to preorder?

We don't currently offer pre-ordering, but keep an eye out for updates to this in the future!

What if I have allergies?

Please specify any allergies under the “Notes” section. Our restaurant partners are all individually owned and operated, so unfortunately we can’t 100% guarantee that your food will be allergen-free.

How can I start a ghost kitchen at Columbus Food Hall?

Thank you for your interest! Fill out our kitchen tour form here, and we’ll be in touch.

Are you hiring?

Yes! If you're interested in working for us, learn more here.

There was a problem with my order from Columbus Food Hall.

Please let us know what went wrong here, so we can make it right!

Also, please note that we can only assist with orders placed through this website or our in-store kiosk. If your order came through a delivery service (UberEats/DoorDash/etc) please contact that service directly for assistance.